At epicstyles, we understand that a purchase may not always meet your expectations. That’s why we’ve designed a smooth and straightforward return and refund process to ensure your satisfaction. Our aim is to provide you with a seamless shopping experience so that you can feel confident when making a purchase with us.  

Simple Steps to Return an Item  

If you need to return an item, you can do so within 48 hours of receiving it. To ensure a hassle-free process, please follow these simple guidelines:  

• The item must be unused, undamaged, and returned in its original packaging.  
• All tags, packaging materials, and invoices should remain intact.  

We recommend keeping the original packaging until you are fully satisfied with your purchase to make the return process easier if needed.  

How to Initiate a Return  

Starting a return is quick and simple:  

• Email us at swiftshopsystems@gmail.com within 48 hours of receiving your order to request a return.
• Alternatively, log into your account on our website and select the return option.  
• Once your request is received, our team will provide step-by-step assistance to ensure a smooth return process.  

Clear and Transparent Refund Process  

We believe in making the refund process as clear and straightforward as possible. If your product does not meet your expectations, we are here to resolve the issue promptly. Our team ensures full transparency from start to finish.  

Refund Timeline – Quick and Efficient  

After receiving your returned item and verifying that it meets our quality requirements, we will process your refund. You can expect the refund to be credited within 5 to 7 business days to the original payment method used at checkout.  

Our Commitment to Quality Standards  

Refunds are only applicable to products that are in perfect, unused condition. Items that show any signs of wear, damage, or misuse will not qualify for a refund. Each returned item undergoes a careful inspection to ensure that we continue to uphold the high quality standards you expect from us.  

Non-Refundable Items – Important Information  

For hygiene and quality assurance reasons, certain items cannot be returned or refunded. Please review the following non-returnable categories before making a purchase:  

• Innerwear & Lingerie – Due to hygiene concerns, these items cannot be returned.  
• Swimwear & Activewear – Items that come in direct contact with the skin are non-returnable.  
• Customized & Personalized Items – Made-to-order or custom products cannot be refunded.  
• Clearance & Sale Items – Final sale and discounted items are not eligible for return.  

Need Assistance? Contact Us  

If you have any questions about our return and refund policy or need support, feel free to reach out to our customer service team at swiftshopsystems@gmail.com. We are here to ensure that your shopping experience remains smooth and enjoyable.  

Thank You for Choosing epicstyles. We sincerely appreciate your business and are committed to delivering a shopping experience that exceeds your expectations. Your satisfaction is our priority, and we look forward to serving you again.